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FAQ

Contact Us

Tel:  86-574-62467845
Fax: 86-574-62428291
Add:No 157-1 Sijiyan Road Mazhu Town Yuyao Zhejiang China

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  • QHow to receive a price quotaion in the shortest time?

    AWhen you send us an enquiry, please kindly make sure all the details, such as model no , product size, tube lenth, color, order quantity and other packaging requirement. Then we will send you quotation with complete details soon .

  • QWhat’s your MOQ?

    AThe MOQ depends on the design and production processes of the products. Normal our company MOQ is 10000pc.

  • QHow to start a custom project with your company?

    APlease send us your design drawings or original samples so that we can offer a quotation first. If all details are confirmed, we will begin to make samples.

  • QHow long can I receive an order?

    AThat depends on the specific items and your order quantity. Normally, the lead time for the order will be within 15-25 days.

  • QCan we get your free samples?

    AYes, you can. Our Samples are free for the customers who confirm order. But the freight for express is on buyers account.

  • QHow to get a quotation and start business relationship with your company?

    APlease send us email and our sales representive will contact you as soon as we receive your email.

  • QIf any quality problem, how can you settle it for us?

    AIf any breakage or defect products were found, you need to take the pictures from the original carton. All the claims must be presented within 7 working days after discharging the container. This date is subject to the arrival time of container.We will advise you to certify the claim by third party, or we can accept the claim from the samples or pictures you present, finally we will completely compensate all your loss.